Video: Mitigating Conflict with Negotation

I’ll integrate two frameworks for mitigating conflict in this brief post and video:

• Conflict 101
• Negotiation 101.

Conflict 101 👨‍🏫

From Fred Kofman’s brilliant book Conscious Business:

We need three conditions in order for conflict to exist:

1. A disagreement
2. Scarcity
3. A lack of agreed upon decision process for distributing the scarce resource

If we can solve any 1 condition, we can resolve the entire conflict!

I’ll show how this framework alone can be used to mitigate the conflict introduced by having only 1 cookie in the house in the video below.
                                     😲🍪😲 ⇒ 😊🍪😊

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Negotiation 101 👨🏼‍🏫

Negotation isn’t just for contracts and buying big ticket items. Just about any conversation is a negotation.

Know the six six outcomes to any deal:

1. 😊😢Win-Lose
2.  😢😊Lose-Win
3.  😢😢Lose-Lose
4.  😊😊Win-Win
5.  🤷🏼‍♀️🤷🏼‍♂️No Deal
6.  🤷🏼‍♀️🤷🏼‍♂️Compromise

The steps:

1. Seperate the interest fromt the party. Negotate the interest, not the other person.
   • If you could just buy the thing, you wouldn’t need to negoation.
   • Therefor the other person is your partner, not an adversary.
2. Determine the interests beyond the position.
   • If you just argue positions, you’ll never make progress.
   • You need to understand your intent as well!
3. Generate multiple solutions satisfying the interests of all parties
4. Decide
   • Selecing a solution that satisfies the interest of all parties is the definition of Win-Win

I show how this can be used to mitigate a conflict between two chefs vying for one lemon in the video.
                                         👩🏼‍🍳🍋👨🏼‍🍳